Licensed States

Jurisdiction	License Title	License No.
Alabama	Money Transmitter License	899
Connecticut	Money Transmission License	MT-1505655
Delaware	Check Seller, Money Transmitter License	038928
District of Columbia	Money Transmitter License	MTR1505655
Florida	Money Services Business Part II License	FT230000174
Georgia	Money Transmitter License	1505655
Illinois	Money Transmitter License	MT.0000490
Maryland	Money Transmitter License	1505655
Massachusetts	Money Transmitter License	FT1505655
Mississippi	Money Transmitter License	MT/1505655/2022
Oregon	Money Transmitter License	None
Pennsylvania	Money Transmitter License	104167
Virginia	Money Order Seller and Money Transmitter License	MO-489
Washington	Money Transmitter License	550-MT-145296

License Disclosures

Alabama

To file a complaint, contact:
Alabama Securities Commission
Attn: Enforcement Division
PO Box 304700 Montgomery, AL 36130
Tel: 1-800-222-1253 Email: [email protected]
Or submit a complaint online, here

Connecticut

If you have a complaint regarding the company’s money transmission activity in the State of Connecticut, please contact LibertyPay via email at: [email protected] For unresolved consumer complaints, please contact: Connecticut Department of Banking Consumer Credit Division 260 Constitution Plaza Hartford, CT 06103-1800 Tel: 860-240-8170 [email protected] Connecticut consumers with complaints or concerns can also contact the department online here.

Delaware

To file a complaint, contact:
Delaware Office of the State Bank Commissioner
Attn: Compliance
1110 Forrest Ave., Dover DE 19904
Tel: 302-739-4235
Or submit a complaint online, here

District of Columbia

If you have a complaint regarding the company’s money transmission activity in the District of Columbia, please contact LibertyPay via email at: [email protected] For unresolved consumer complaints, please contact: District of Columbia Department of Insurance, Securities, and Banking: Telephone: (202) 727-8000 Fax: (202) 354-1058 Email: [email protected]

Florida

For complaints directly to the Florida Office of Financial Regulation, please send correspondence to:
Florida Office of Financial Regulation
200 E. Gaines Street Tallahassee, FL 32399-0376
Tel: 1-800-848-3792

Georgia

LibertyPay is a licensed money transmitter in the state of Georgia. If you have a complaint or concern regarding its money transmission services, you may contact LibertyPay at 1 (855) 729-6727. For unresolved complaints, you may contact:
Department of Banking and Finance for the State of Georgia
2990 Brandywine Rd., Suite 200
Atlanta, Georgia 30341
Tel: (888) 986 -1633

Illinois

If you have a complaint regarding the company’s money transmission activity in the state of Illinois, please contact LibertyPay via email at: [email protected] For unresolved consumer complaints, please contact: Illinois Department of Financial and Professional Regulation Division of Financial Institutions 320 W. Washington Springfield, IL62786 Tel: 1-888-473-4858 (toll-free). Illinois consumers with complaints or concerns can also contact the department online here.

Maryland

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding LibertyPay, at:
500 North Calvert Street, Suite 402,
Baltimore, MD 21202
Tel: 1-888-784-0136.
Or submit a complaint online, here.

Massachusetts

Customers can contact the Massachusetts Division of Bank at:
Massachusetts Division of Bank
Main Office
1000 Washington Street, 10th Floor,
Boston, MA 02118-6400
(617) 956-1500
Or submit a complaint online, here.

Mississippi

To file a complaint, contact:
Department of Banking and Consumer Finance
PO Box 12129, Jackson, MS 39236
Tel: 601-321-6901
Or submit a complaint online, here

Oregon

To file a complaint, contact:
Department of Consumer and Business Services
Division of Finance and Corporate Securities
P.O. Box 14480, 350 Winter St. NE, Suite 410
Salem, Oregon 97309-0405
Telephone: 1-866-814-9710
Email: [email protected]
Or submit a complaint online, here

Pennsylvania

If you have a complaint regarding the company’s money transmission activity in the State of Pennsylvania,
please contact LibertyPay at [email protected]
For unresolved complaints, please contact
the PA Department of Banking and Securities at:

Pennsylvania Department of Banking and Securities
17 North Second Street, Suite 1300
Harrisburg, Pennsylvania 17101
Telephone: 1-800-722-2657

Virginia

If you have a complaint regarding the company’s money transmission activity in the state of Virginia, please contact LibertyPay via email at: [email protected] For unresolved consumer complaints, please contact: In Person or U.S. Mail: Virginia Bureau of Financial Institutions - SCCP.O. Box 640 Richmond, VA 23218 804-371-9657 Or online here: here.

Washington

Fraudulent transactions may result in the loss of your money with no recourse.
If you have a complaint, please first contact
LibertyPay at 1 (855) 729-6727. After first contacting LibertyPay, if you still have an unresolved complaint regarding the company's regulated activity, please direct your complaint to:

Washington Department of Financial Institutions
File a complaint Online , mail, or fax:
Call: (360) 902-8703 or 1-877-RING DFI (1-877-746-4334)
Email: [email protected]