Last updated: June 1, 2022
We collect information you provide directly to us. For example, we collect information about you when you verify your identity, complete a transaction, fill out a form, respond to surveys, post messages to our forums or wikis, or otherwise communicate with us.
The types of information we may collect are as follows:
Contact information, such as your name, mailing address, telephone number, and email address.
Financial information, such as account information.
Government identification numbers, such as your social security number, or a state-issued identification number.
Biographic or demographic information, such as your date of birth, gender, occupation, employment status, and any other information you choose to provide about yourself.
We may collect and use your (“Biometric Information“). We collect Biometric Information from you as part of our anti-fraud and authentication activities. The Biometric Information that we collect may include facial recognition information, as well as mathematical representations thereof. We share Biometric Information with third-party service providers (who may also collect such Biometric Information on our behalf). We do not sell your Biometric Information.
LibertyPay will retain Biometric Information until the purposes for which it was collected have been satisfied or three years from your last interaction with us, whichever comes first.
We may also obtain information from other sources and combine that information with information we collect through the Services. For example, we may collect nonpublic personal information about you from third parties, including identity verification services.
When you access or use our Services, we automatically collect information as follows:
Transaction information: we collect information about the transaction you complete via the Services, including the amount of funds associated with a conversion, the types of conversions executed, and other transaction information.
Device and Log information: we collect information about the computer or mobile device you use to access the Services, including device identifiers, mobile network information, type of operating system, and the type of browser used. We also log information about your use of the Services, including access times, pages viewed, IP address, other standard web log data, and the page visited before and after navigating to our websites.
We may use your information as follows:
Provide the Services and customer support;
Process transactions and send notices about your transactions;
Manage your account(s) and send technical notices, updates, security alerts, and support and administrative messages;
Resolve disputes, collect fees, and troubleshoot problems;
Prevent potentially prohibited or illegal activities, and enforce our user agreements;
Personalize, measure, and improve the Services;
Deliver marketing and promotional offers on behalf of LibertyPay;
Link or combine your personal information with information we obtain from others to help understand your needs and provide you with better service; and
Carry out any other purpose for which the information was collected, to the extent such purpose is necessarily contemplated by the collection of such information or as otherwise notified in the Services at the time of collection.
We may disclose any information we collect about you, whether you are a current or former customer, including nonpublic personal information, and any other information we collect, to LibertyPay and with nonaffiliated third parties, which include non-financial companies, such as identity verification, anti-money laundering, terrorism, or fraud prevention services. We may make such disclosures:
(1) To service providers that perform marketing or identity verification services on our behalf; and
(2) For our everyday business purposes, such as to process transactions, maintain accounts, respond to court orders, and legal investigations or report to credit bureaus. For example, in connection with our everyday business purposes, we may share information about you as follows:
With any party you intend to distribute funds to, or that intends to distribute funds to you, via the Services, including information about whether your account is active and whether the account has been verified. With vendors, consultants and other service providers who need access to your information to carry out work on our behalf. These service providers help with our business operations such as fraud prevention and technology services. When we believe, in our sole discretion, that the disclosure of your information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of or enforce our user agreements, or other policies and agreements. In connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition of all or a portion of our business to another company. With your consent or at your direction. (3) If we are under a duty to disclose or share your information to comply with our legal obligations.
Other than in connection with a merger, sale of LibertyPay’s assets, financing or acquisition, we will not sell or rent any of your information to third parties for their own marketing purposes. Please note that third parties that support our customer identification and anti-fraud controls may retain and use information about you to perform services on our behalf and to improve their services.
We may also share aggregated or de-identified information with our affiliated companies or nonaffiliated third parties, which cannot reasonably be used to identify you.
We implement reasonable security practices and procedures to help protect the confidentiality and security of your information, including any nonpublic personal information. We protect your information using reasonable physical, technical and administrative security measures, including by limiting access to your information to employees with a need to know such information.
Location: Our websites and machines may collect precise geolocation information. Cookies: We use both session and persistent cookies. Session cookies expire when you log out of your account or close your browser. Persistent cookies remain on your computer or mobile device until you erase them or they otherwise expire. Most web browsers are set to accept cookies by default. You are free to decline most of our cookies if your browser or browser add-on permits, but choosing to remove or disable our cookies may interfere with your use and functionality of the Services. Additionally, we may use certain persistent cookies that are not affected by your browser settings, but will use such cookies solely for identity verification and fraud prevention purposes. For more information about cookies and how to block, delete or disable them, please refer to your browser instructions.
We do not engage in any sharing that would require us to provide you with an ability to opt out of such sharing. For instance, we do not share any information about you with third parties for their own marketing purposes.
You have a right to access the information we hold about you.